Technical Support

Scolocate Core Support Hours

08.00 - 18.00 Monday to Friday

Scolocate On-Call Support Hours

The ScoLocate facility is manned 24 hours per day, 365 days a year as ScoLocate offer a non-stop computing environment.

Basic Technical Support Activities

• Power cycling / reboot / attended reboot
• Remote hands service
• Hardware installation / upgrades / repairs
• Media changing / cleaning
• Rack installation
• Rack relocation
• Equipment audit
  

Please note that many of the above services are available as annual support packages. Prices for these packages are agreed in advance of the start date, and are payable quarterly in advance.

Contact Us

Seeing is believing
Contact us to arrange a site tour of Scotland's premier Data Center.

ScoLocate Ltd
The Clocktower Estate
South Gyle Crescent
Edinburgh
EH12 9LB

T: +44 (0) 131 314 5000

F: +44 (0) 131 334 6563

E: enquiries@scolocate.com